Thursday, May 15, 2008

Weird ArcGIS Startup Error At Fort Hood

Last week Mike reported a strange error at Fort Hood... Many ArcMap desktops started failing simultaneously. Upon startup, the computer wanted to continue with an ArcGIS installation, asking for the disk to continue installation.

Mike G, after some sleuthing determined that some Office files were missing on these machines - we are not sure why.

These files are located in
C:\Program Files\Common Files\Microsoft Shared\Office10\
Mso7ftp.exe
Mso7ftpa.exe
Mso7ftps.exe
Mso.dll
Riched20.
dll


When the files were replaced, the software once again worked fine.... (Thanks Mike!)

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